DBS Financial institution introduced that its entry to its digital providers together with the digibank On-line in addition to Cellular, PayLah! is presently unavailable in a Fb put up at 10.20am in the present day.
Whereas these providers are down, the financial institution mentioned that prospects can nonetheless proceed to make use of their DBS/POSB playing cards for transactions.
DBS tried to reassure its prospects that its “programs stay safe and uncompromised” and is engaged on resolving the difficulty and mentioned that will probably be updating its prospects as quickly as its providers are recovered.
In November 2021, DBS had skilled disruption of its digital banking providers that lasted for 2 days from 23 to 25 November 2021, prompting an investigation by the Financial Authority of Singapore (MAS).
The 39 hours disruption was attributable to a malfunction of the financial institution’s entry management servers.
Since then MAS had discovered that 4 main retail banks together with DBS had reported a complete variety of eight interruptions to their digital banking providers since July 2021.
The regulator had even threatened to take supervisory action if banks exceed 4 hours in downtime.